Tui apologizes for flight cancellations as UK faces half-year travel chaos | Tui Travel

Tui apologized for several flight cancellations, blaming “operational and supply chain issues” that further disrupted short-term travel plans.

On Saturday, the travel company announced a “small number” of flight cancellations – six in all – and delays at Birmingham, Gatwick and Manchester airports.

It comes after easyJet canceled more than 200 flights over the next 10 days as many schools closed on Friday for half the term. It says the cancellation will affect about 24 flights per day from Gatwick Airport between Saturday and June 6.

Tui said it would provide refreshments for late customers and hotel accommodation “if needed.” They promised to return money for canceled flights within two weeks.

A spokesman for the travel company said, “We would like to apologize for the inconvenience to customers who experienced a flight delay or cancellation. The delays have been caused by a combination of factors and we are doing our best to keep customers informed, as well as provide refreshments and, if necessary, provide hotel accommodation.

“If we have made the difficult decision to cancel a small number of flights, customers will receive a full refund within 14 days and we will contact them directly to help them try to find another vacation. We thank our customers for their understanding and apologize for the inconvenience caused.”

EasyJet apologized for the 200 cancellations but said they were “essential to provide reliable service during this busy period”.

“We have made the decision to proactively cancel approximately 24 Gatwick flights per day from May 28 to June 6,” a spokesperson said. “We are very sorry for the late notice of the cancellation of some of these flights and the inconvenience caused to customers who booked tickets for these flights.”

They added: “Customers are informed from today [Friday] and they are given the opportunity to rebook their flight or receive a refund and can apply for compensation in accordance with the rules.”

Long queues have also been reported at airports including Gatwick, Manchester, Stansted and Bristol.

Meanwhile, Liverpool fans heading to Paris for Saturday’s Champions League final and families vacationing between term periods faced considerable waiting at the Port of Dover and airports.

Thousands of football fans arrived at the port on Friday and vacationers are in high demand.

In a short-term travel update, the port advised passengers to “pack ample supplies, including food and water” in case of delays, and warned that “a very busy week ahead is expected.”

They said: “We ask everyone to allow enough time for their journey and advise ferry passengers to check for updates with their chosen operator.”

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