Travel

Need help planning your trip? How to find a reliable travel agent

on: Best Business Bureau

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Every year, consumers spend billions of dollars on travel. With the convenience of the internet, it is sometimes difficult to find a trustworthy third party travel service.

Sometimes well-known names are spoofed or scammers trick users into thinking they are dealing directly with a hotel or airline.

Recognition of a good travel agent:

  • Take the time to learn about your travel needs, preferences, tastes, budget, and personal limitations such as health conditions or phobias.
  • Makes comparative purchases to find the transportation, lodging, attractions and services that bring you the most satisfaction at the best price.
  • Stay up to date with new developments in the travel industry that you may find useful, such as price cuts and special offers on flights and hotels.
  • Knowledgeable about attractions and local customs at popular destinations and can provide tips to help you choose between options and make your trip a smooth one.
  • Be aware of any travel restrictions or warnings that may come up and affect your trip.

How to find a good travel agent:

  • If possible, contact your local travel agency. Heed the advice of friends and business associates who use an agent they trust, and always check business profiles on BBB.org.
  • Visit or call several agencies to find the one that best suits your needs.
  • Consider everything from the look of the office to the agent’s willingness to listen and answer questions.
  • Ask about the specific agent’s professional experience. For example, what kind of training or education they received.
  • Contact the American Society of Travel Agents to check if the travel agent you plan to use belongs to this organization.

Find a travel agency near you. Go to BBB.org/travel for more tips. To report a scam, go to BBB.org/ScamTracker.

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